Email & WhatsApp · Sri Lanka
Does email marketing still work in Sri Lanka?
Yes — email and WhatsApp are the only channels you own. Social reach depends on algorithms; ads stop when budget stops; but a list of past customers and interested leads can be reached any time at almost no cost. BrandCare builds the system: capturing contacts ethically, automated welcome and follow-up sequences, and campaigns timed to how your customers actually buy.
What's included
- List building strategy and lead magnets
- Welcome and follow-up automation sequences
- Campaign planning, copy and design
- WhatsApp broadcast strategy (consent-based)
- Deliverability setup and monitoring
- Performance reporting: opens, clicks, revenue
Best for
- E-commerce and repeat-purchase businesses
- Service businesses with long decision cycles
- Brands with customer data sitting unused
Own your audience — don't rent it from algorithms.
What you need to know
Before you invest in email & whatsapp —
- 01
Repeat customers cost a fraction of new ones — retention channels usually show the highest ROI in the whole marketing mix.
- 02
Consent matters: bought lists and spam broadcasts destroy sender reputation and brand trust.
- 03
Automated sequences (welcome, follow-up, win-back) do the work once and keep converting for years.
FAQ
Common questions
- Is WhatsApp marketing legal and effective in Sri Lanka?
- Consent-based WhatsApp broadcasts to customers who opted in are effective and appropriate — open rates far exceed email. Mass-messaging strangers is spam and damages your number and brand; we never do it.
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